Goals

• To serve as a lead-in to parent choice and participation on school councils as we move toward becoming a system of high –performing distinctive schools of choice.
• To be a one-stop shop that provides easy access for parents, students, families, employees and citizens to request information, voice concerns and resolve issues.
• To find out the nature of all telephone calls and visits. If the issue involves a teacher or school, we will ask if the teacher or principal has been contacted.
• To handle problems as quickly and fairly as possible.
• To mediate a solution that is in the best educational interest of the child.