No-cost Tax Preparation from VITA

No-cost Tax Preparation from VITA

VITA helps individuals and families with annual incomes up to $56,000 get ahead financially, pay down debt and work toward saving for the future. Also, in partnership with United Way Worldwide, those with household incomes of $66,000 are encouraged to file their own taxes online at

VITA sites and the no-cost online platform will open in January 2020 and run through Tax Day on Wednesday, April 15, 2020.

At VITA sites, IRS-certified volunteers interact one-on-one with clients to prepare and electronically file state and federal income tax forms at no charge.

Volunteers also ensure that taxpayers claim the proper credits including Earned Income Tax Credit (EITC), Child Tax Credit, Education Credit and Credit for the Elderly or the Disabled. State and federal credits may add up to more for filers next season.

While visiting VITA sites, filers will learn about other resources and benefits available to help them become financially secure and independent.

VITA sites operate during convenient times and free tax assistance is also available in Spanish and Polish at some sites.

Beginning January 2020, to make an appointment at a site in Greater Hartford and Windham County, visit, click ‘Tax help’ at the top of the screen, or dial 2-1-1 and press ‘3′ then ‘6’.

United Way 2-1-1 is a free, multilingual information and referral hotline, open 24 hours a day, 7 days a week.

For an appointment at a New Britain tax center operated by the Human Resources Agency of New Britain, Inc., please call 860-612-3983.

How does VITA help families and our community?

In 2018, filers received $31.1 million in federal refunds and credits through Volunteer Income Tax Assistance (VITA) and MyFreeTaxes Campaign in central and northeastern Connecticut with help from dedicated IRS-certified volunteers who contributed 31,000 hours of service.

Volunteer efforts build a stronger community for all of us because refund dollars are often invested locally, whether it’s for household essentials or one’s future, such as education.

Please join us in sharing information with working families about no-cost tax preparation services in our region.