Welcome Center

Contact us at 860-695-8400

We are now located on the ground level of 280 Trumbull Street in Downtown Hartford.

HOURS: Monday - Friday, 8:00 AM - 4:00 PM

Our Mission:

We seek to satisfy families beyond their expectations by linking students, parents, principals, teachers, employees, and the community to available resources and ensure accurate information and quality assistance for all.

Educating Hartford’s children is too important a job for schools to do by themselves. We consider families to be full partners in their child’s education. The Welcome Center provides easy access for parents, students, families, employees, and citizens to get information, voice concerns, and resolve issues. We provide all the information you need – pointing you in the right direction for everything from your child’s transportation, to early childhood education, health-services, uniforms, and even your own education.

The Welcome Center was created in October of 2007 to provide a welcoming, friendly and professional environment for families and the community, and to engage them in improving student academic achievement. The Welcome Center is part of the Office of Family and Community Partnerships.


May 2024 family events calendar

The Welcome Center is a one-stop shop for families where people walk out feeling much better– more enriched, informed, and better prepared than when they walked in. The education of each child is so important, and we know that reaching these targets and achieving these dreams are dependent upon family engagement.  The Welcome Center is here to support you in the day-to-day living of your family, to help you assess your needs, and to answer your questions.  Let us help you be a strong and full partner in your child’s education.

Welcome Center Staff

Judith Fagan

Director of Welcome Center/Family Services & Ombudsperson, 
Email Judith Fagan

Shelimar Ramirez

Welcome Center Program Coordinator,
Email Shelimar Ramirez

Leslie Carrillo

Homeless & Family Service Program Assistant,
Email Leslie Carrillo